Use case
You post once and answer the same thing fifty times
Marketplace brings volume, and it also brings "is this still available?" at all hours, people who never reply, and enquiries that lead nowhere.
The problem
The cost of a cheap enquiry
On Marketplace, asking costs nothing — and it shows in your inbox.
The great advantage of Marketplace is that a lot of people show up. The great disadvantage is the same: a lot of people show up, and many are just browsing. They ask if it is still available, they ask for the price that is already posted, they ask and vanish.
Somewhere in those enquiries is the person who will actually buy. The problem is they arrive mixed in with the rest, and if you are slow to reply because you were filtering the other forty, they leave.
What the assistant does for you
- Instantly answers "yes, still available" or "no, it sold", by checking your real stock
- Gives the price, payment methods and location without you lifting a finger
- For anyone who moves forward, it builds the quote with the payment link
- Flags the conversations that need you to answer personally
And on top of that, order
Messenger messages land in the same inbox as WhatsApp and Instagram, with the customer profile beside them. If the same buyer wrote to you before through another channel, you can see it.
Related
Keep reading
If you sell through more than one channel, this is for you.
Let the assistant do the filtering
You handle the ones who have made up their mind.